How can we help you?
Read the FAQs or feel free to send inquires to info@noellery.com
SHIPPING + PICKUP
Yes! All international orders are final sale and are not eligible for refunds or exchange. Shipping for international orders vary by weight and destination, and you will be notified of the charge upon check out.
Note that all prices on Noellery.com are listed in U.S. dollars and currency exchange rates fluctuate daily. Please directly contact your credit card issuer to determine the prevalent exchange rate in addition to any other fees such as tariffs and duties that may be incurred for international orders. All fees are to be paid by the customer at the delivery time. If you are an international customer with additional questions, please feel free to contact us at info@noellery.com. We will be happy to assist you.
The following shipping methods are in effect at this time:
USPS Express
U.S. DOMESTIC ORDERS:
Free Standard Shipping on all U.S. orders over $75 (3-9 business days)*
Standard Shipping: $6.95 (will arrive 3-9 business days)
Express Shipping: $8.95 (will arrive 2-4 business days)
Overnight Shipping: $21.95 (will arrive next business day)**
*Free shipping offer is valid in the U.S. & Canada orders only. Free standard shipping offer is only applied if your order reaches $75 only. Promotional codes, taxes, and shipping charges do not count toward the free shipping offer.
**Orders for overnight shipping must be placed before 10AM to receive by the next day. All overnight purchases require a signature confirmation upon delivery.
CANADA ORDERS:
Free Standard Shipping on all Canadian orders over $75* (will arrive 3-9 business days)
Standard Shipping: $6.95 (will arrive 3-9 business days)
Express Shipping: varies by weight and destination (will arrive 3-5 business days)
*Free shipping offer is valid in the U.S. & Canada only. Free standard shipping offer is only applied if your order reaches $75 only. Promotional codes, taxes, and shippign charges do not count toward the free shipping offer.
ALL OTHER INTERNATIONAL ORDERS:
Standard Shipping: varies by weight and destination (will arrive 7-21 business days)\Express Shipping: varies by weight and destination (will arrive 3-5 business days)
All of the above shipping charges are non-refundable. No exceptions.
All in-stock orders typically ship within 1-3 business days (excluding the weekend and holidays) from the date the order is placed and credit card authorization and verification has been obtained. Please allow up to 3 days for order to be processed.
Orders placed on Saturday and Sundays will be processed the following business day.
Orders that are placed during promotional periods may experience minimal delays, and you will be notified via email if that is the case.
All customers will receive an automated email notification with the respective tracking number once the order is processed and shipped.
We will do all we can to ensure your order is delivered on time, however Noellery.com is not responsible for conditions beyond our scope and control such as Federal Holidays, service interruptions, severe weather conditions, etc.
For all customers that elect for the standard shipping option, we are not responsible for any failure to deliver within the estiamted time.